FBI Rejection Notices

Why was my fingerprint submittal rejected?

The Cogent Systems Livescan is an FBI certified fingerprint collection device that complies with all appropriate NIST/ANSI requirements and FBI communication protocols for Livescan. The Livescan performs crucial quality control steps on each fingerprint collected. It uses FBI certified software to package and submit your fingerprints to the Pennsylvania State Police, who channels them to the FBI.

In the case of an FBI reject, applicants are requested by the FBI to submit a second set of fingerprints, at no charge to the applicant. This second submission must occur before alternative means of conducting a federal background can be initiated. Statistics reveal that a low percentage of the population may be unable to submit quality fingerprints because their fingerprint detail is inherently poor. Poor fingerprint detail may be caused by age, trade, or some other environmental/physical condition.

If you receive an FBI rejection letter you must submit a second set of fingerprints if you wish to complete your Applicant Background Check. Take your rejection letter and proper identification to the nearest Pennsylvania Fingerprint location. Your second fingerprint submittal will be conducted at no charge.

You do not need to re-register for your second fingerprinting session if you received an FBI rejection letter.